INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I purchase products from your website?

To purchase products from our website, simply browse through our catalog, select the product you're interested in, and click on the "Buy Now" or "Purchase" button. You'll be guided through the payment process securely, and once completed, you'll gain access to your purchased product.

What payment methods do you accept?

We accept a wide range of payment methods including major credit/debit cards, PayPal, and other secure online payment gateways. You can choose the method that is most convenient for you during the checkout process.

Do you offer refunds or exchanges?

Refund and exchange policies vary depending on the product and the circumstances of the purchase. We encourage you to review our refund policy available on our website or contact our customer support team for assistance regarding refunds or exchanges.

How do I access my purchased products?

Upon completing your purchase, you will typically receive an email containing instructions on how to access and download your purchased product. Additionally, you can log in to your account on our website and navigate to the "My Purchases" section to access your products.

Are updates included with my purchase?

Many of our products include free updates for a specified period after purchase. The details regarding updates will be outlined on the product page. Additionally, you may receive notifications within your account or via email when updates are available for your purchased products

How do I contact customer support for assistance?

If you have any questions, concerns, or require assistance with your purchase, our customer support team is here to help. You can reach out to us through the contact form on our website, or by emailing us directly at support@limradigitalagency.com. We strive to respond to all inquiries promptly.

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