Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your product, we offer a straightforward return policy to ensure your peace of mind.
1. Eligibility for Returns:
To be eligible for a return, your item must be unused.Some products may be exempt from returns due to their nature.
2. Return Process:
To initiate a return, please contact our customer support team within 7 Days of your purchase. You can reach us via email at support@limradigitalagency.com or through our contact form on the website.
Please provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process and provide you with instructions on how to proceed.
Once your return is approved, you will be responsible for securely packaging the item and shipping it back to us. We recommend using a trackable shipping service to ensure the safe return of your item.
3. Refund or Exchange:
Upon receiving your returned item and inspecting it, we will notify you of the status of your refund or exchange.
If your return is approved, we will initiate a refund to your original method of payment or offer an exchange for a replacement item, depending on your preference.
4. Contact Us:
If you have any questions or concerns about our return policy, or if you need assistance with a return, please don’t hesitate to contact our customer support team at support@limradigitalagency.com.
By making a purchase from us, you agree to abide by the terms of our return policy. We appreciate your business and strive to ensure a positive shopping experience for all our customers.